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Automations

Insurance is mostly machine work.

Let the machine do it. People see the exceptions.

Every business day

Runs on its own.

  • Renewal offers, rated by your rules
  • PAC withdrawals, card instalments, reminders
  • Non-payment notices and cancellations
  • AL3 to brokers, closed days to your books
  • OMIA file and board pack, monthly
Policy ยท Billing
A policy's billing: payment schedule paid by pre-authorised chequing and its ledger
Rules

On this, if that, do this.

Written by your underwriters. Every firing shows in the policy's history.

Event rules

Refer, decline, remind, notify or price on any transaction.

Scheduled rules

Daily, over the book. They can keep an abeyance open until the answer arrives.

Variables

Dated values and tables any rule reads.

Forecast

Current against proposed on real policies, before you publish.

A/B tests

Where the line allows. Never on auto.

From any tool

Files, the API or MCP. Assistant rules are drafts.

Renewals Built

Every policy carries its next term.

Re-worked whenever the policy, a claim or a rule changes. Problems reach My work months early.

Many at once

Batches.

  1. Pick

    Any search.

  2. Preview

    Before anything changes.

  3. Confirm

    Runs in the background.

  4. Outcomes

    Each one, with why it failed.

Exceptions

The right file reaches the right person.

  • Referrals over someone's authority
  • Abeyances on a calendar, never blocking
  • Accident benefits deadlines
  • QA lists on your thresholds
QA desk
The QA desk listing recent new business to review
The assistant

It prepares. You confirm.

It acts as you, never with more access, and is marked in the audit log.

Does freely

  • Finds, starts changes, quotes
  • Explains bills, errors, rules
  • Drafts letters and rules

Waits for you

  • Bind
  • Cancel or reinstate
  • Money and admin changes